Privacy Policy

Last updated: January 2026. This summary is provided as a template for your final, solicitor-reviewed policy.

1. Who we are

Spring Wells Consolidated (“we”, “us”) is the data controller responsible for your personal data. Our registered office is 5 Jewry Street, Suite 4901A, Aldgate, London, EC3N 2EX.

2. Information we collect

• Identity & contact data — name, date of birth, address, email and phone number.
• Financial data — account numbers, balances, transactions and payment details.
• Technical data — IP address, device and browser information, and how you use our website.

3. How we use your information

We use your data to open and operate your accounts, process payments, verify your identity, prevent fraud, comply with our legal obligations, and improve our products and services.

4. Lawful basis

We process personal data where it is necessary to perform our contract with you, to comply with a legal obligation, for our legitimate interests, or where you have given consent.

5. Sharing your data

We may share data with regulators, credit reference and fraud-prevention agencies, and service providers who help us run the bank. We never sell your personal data.

6. Keeping your data secure

We use encryption, access controls and continuous monitoring to protect your information. See our Security Centre for tips on staying safe online.

7. Your rights

You have the right to access, correct, delete or restrict the use of your personal data, and to object to processing. To exercise these rights, contact us using the details below.

8. Contact

Questions about this policy? Email our team or call +44 79 5199 0425.